I work as a customer service associate and i know how to deal customers to the highest level possible. We aren't working to please everyone though and we know for a fact that satisfaction is not always met but we knew how to at least say it the nicest way possible.


We went to a 24-hour resto somewhere in Roxas boulevard for some food to eat after a tiring hangout. It was 1AM but people are still on the street for a saturday night parties.


After checking their menu, i finally decided to ask for a waiter to place my order. Everything's set. After 10 minutes, the waiter returned with nothing. Asked where our order was, he answered "it's no longer available".


We had no resistant and tried our luck for the available food to eat. It was about 20 minutes of waiting. We got bored and ordered a bucket of beer instead. Another order was sent. After 3 minutes, the waiter returned and bring nothing (again). His answer, "the cook don't want to cook anymore".


It was then that i became furious and asked for their manager but unfortunately all of them are incompetent and do not deserve working in a 24-hour establishment when all they can do is snore to their lungs content.


"sorry sir, tulog na po si manager. ayaw nya po maistorbo. kung may reklamo kayo, balik na lang kayo bukas!"


WTF!!!!! Mga inutil!


Anyways, i've moved on! Instead, i want you to remember not a rant in this post but a lighter side otherwise. Here's the catch.



While working in an exclusive golf club as duty manager, an arrogant member ordered an omelet. When his order came, he looked at it and shouted "May bangaw sa omelet ko!" Our waiter, knowing how much of a complainer he is, went to his table with a fork, got what he was pointing to, and ate it. The waiter then said, "Ser, hindi po bangaw! Bawang!" Satisfied, the customer continued eating. Later, I talked to the waiter and asked him, "Bawang ba talaga?" The waiter started crying, "Ma'am, bangaw nga!!!"




Buti nga sa kanya! TSeh!




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2 comments:

  1. yan ang wag na wag nilang gagawin sa akin. yung tipong gutom ka, pagod at puyat tapos sasabihan ka na ayaw nang magluto ng cook. aba, aba, aba!

    pero you're right dun sa ending mo. minsan, nakakatakot ding maging reklamador kasi baka kung anong ilagay ng staff sa pagkain mo like crunchy bangaw. eew.

    ReplyDelete
  2. haha, bukas na mag complain.. weird naman. But if you would want to experience worse customer service, you go to the province... they don't know what customer service is.

    ReplyDelete

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